Frequently asked questions
Everything you need to know about shopping with HaoBao BD.
Does HaoBao BD offer cash on delivery?
Yes. Every order on HaoBao BD can be paid with cash on delivery anywhere in Bangladesh. You pay the delivery person when your parcel arrives.
How much is the delivery charge?
Delivery inside Dhaka costs ৳70 and delivery outside Dhaka costs ৳130. The charge is shown at checkout before you place the order.
How long does delivery take?
Orders inside Dhaka usually arrive within 1–2 working days. Orders outside Dhaka usually arrive within 3–5 working days.
Can I return or exchange a product?
Yes. If a product arrives damaged, defective or different from what you ordered, contact us within 7 days of delivery and we will arrange a replacement or refund.
How do I track my order?
After you place an order you get an order number. Our team calls you to confirm it, and you can contact us with that number at any time for an update.